Terms of Service

Terms of Service for PuriMax

Welcome to PuriMax! These Terms of Service (“Terms”) govern your use of PuriMax.co, the services, and the products provided by PuriMax (“Company,” “we,” “us,” or “our”). By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our services or products.

1. Acceptance of Terms

By accessing or using PuriMax.co, you confirm that you have read, understood, and agree to these Terms. We may update the Terms periodically, and continued use of the site signifies your acceptance of any changes. We recommend reviewing these Terms periodically.

2. Products and Services

PuriMax provides a proprietary powder designed to prolong the life of deep-fry oil used in restaurants. All product descriptions, images, and prices are provided as accurately as possible, though we cannot guarantee they are free of errors. Product availability is subject to change without notice.

3. Orders and Payment

All purchases are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including those already confirmed, due to inaccuracies, errors in pricing, or issues with product availability.

You agree to provide current, complete, and accurate information for all purchases. Payments are processed through authorized payment providers, and by placing an order, you authorize us to charge your selected payment method.

4. Pricing and Taxes

All prices are listed in U.S. dollars unless otherwise indicated. Sales tax, if applicable, will be added to your order based on your shipping address. Prices are subject to change at any time without notice.

5. Shipping and Delivery

We strive to fulfill orders promptly. Shipping times may vary based on location, availability, and unforeseen delays. We are not liable for delays beyond our control.

6. Returns and Refunds Policy

6.1 Trial Orders.
Company offers a full refund of the purchase price for trial orders (defined as the 14-Day Trial or 30-Day Trial packages) provided that: (a) a refund request is submitted within thirty (30) calendar days of confirmed delivery; and (b) Buyer completes the Company’s Refund Request Form (available here: https://tally.so/r/wvRz88). Refunds shall be issued only after Company’s written approval of the request.

6.2 Bulk Orders.
Orders other than trial orders are classified as bulk orders and are strictly non-refundable. Company requires all Buyers to evaluate suitability through a trial order prior to purchasing bulk quantities. No refunds, returns, or exchanges shall be issued on bulk orders under any circumstances, except as expressly provided in Section 6.3.

6.3 Exceptions.
Company may, in its sole and exclusive discretion, approve a refund, replacement, or credit under the following limited circumstances:
(a) Product arrives damaged, contaminated, or with packaging that reasonably appears to have been tampered with prior to delivery; or
(b) Buyer demonstrates a unique hardship (including but not limited to cashflow or payment plan issues), in which case Company may elect to provide alternative remedies such as partial refund, credit, or modified payment terms.

6.4 Conditions of Return.
All returns must comply with the following conditions:
(a) Only unopened, unused Products in original sealed packaging will be accepted;
(b) Buyer must first obtain a Return Authorization (RA) number from Company prior to shipping any return; unauthorized returns will be rejected;
(c) Returned Product shall be subject to inspection and testing by Company prior to acceptance; and
(d) Except where the return is due to Company’s error, Buyer is responsible for all shipping, handling, and insurance costs associated with the return.

6.5 Refund Processing.
Refunds approved by Company will be processed within a reasonable period (not to exceed thirty (30) days) after receipt and inspection of returned Product. Refunds will be issued to the original method of payment unless otherwise determined by Company.

6.6 Reservation of Rights.
Company reserves the right to: (a) deny any refund request that does not comply with this Policy; (b) offset refunds against amounts owed by Buyer; and (c) amend or terminate this Policy at any time without notice, provided that the version in effect at the time of Buyer’s purchase shall govern that order.

7. Use Instructions, Labeling, and Safety

7.1 Authorized Use. Buyer shall use the Product strictly in accordance with the instructions, dosage guidelines, labeling, filtration methods, Safety Data Sheet (SDS), and any other documentation provided by Company. Any use inconsistent with such materials is unauthorized and may constitute a violation of Federal, state, provincial, or local laws.

7.2 Health and Safety. Misuse, mishandling, or failure to comply with the Use Instructions may pose health risks, reduce effectiveness, or damage equipment. Buyer assumes full responsibility for ensuring that all personnel using the Product are properly trained and follow all safety guidelines.

7.3 Certifications. To the extent applicable, the Product is manufactured to meet food-grade quality standards. Company makes no representation or warranty regarding regulatory approvals outside the jurisdictions where such certifications have been granted.

7.4 Disclaimer. Company disclaims any liability for damages, losses, or claims arising from improper storage, handling, or use of the Product not in strict compliance with the Use Instructions.

8. Warranties and Disclaimers

8.1 Limited Warranty. Company warrants that the Product, at the time of shipment, shall conform to Company’s written specifications and be free from defects in material and workmanship.

8.2 Exclusions. This warranty does not cover, and Company shall have no liability for, any defects or damages arising from: (a) misuse, mishandling, improper storage, or failure to follow the Use Instructions; (b) exposure to conditions outside those recommended by Company; (c) modification or alteration of the Product; or (d) use of the Product in combination with other materials not supplied by Company.

8.3 Disclaimer of Implied Warranties. Except as expressly provided in Section 8.1, the Product is provided “AS IS.” To the fullest extent permitted by law, Company disclaims all other warranties, express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

In no event shall Company be liable for any incidental, indirect, special, punitive, or consequential damages, including but not limited to loss of profits, business interruption, or loss of goodwill, even if advised of the possibility of such damages. Buyer’s sole and exclusive remedy, and Company’s maximum aggregate liability for any claim, whether in contract, tort, or otherwise, shall not exceed the purchase price actually paid by Buyer for the specific Product giving rise to the claim.

10. Intellectual Property, Trademarks, and Patents

All trademarks, trade names, logos, packaging designs, formulas, processes, and other intellectual property associated with the Product are the exclusive property of Company or its licensors. Nothing in these Terms shall be construed as granting any license or right to use Company’s intellectual property without prior written consent. Buyer shall not copy, reproduce, reverse engineer, or otherwise attempt to derive the composition of the Product.

11. Compliance with Laws and Regulatory Approvals

Buyer represents and warrants that it will comply with all applicable laws, rules, and regulations relating to the storage, handling, resale, and use of the Product. Company represents that the Product, at the time of shipment, complies with applicable food-safety standards and regulatory approvals in the jurisdictions where it has been authorized. Company makes no representation or warranty as to compliance in jurisdictions where such approvals have not been obtained.

12. Indemnification

Buyer shall indemnify, defend, and hold harmless Company, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) misuse, mishandling, improper storage, or unauthorized application of the Product; (b) violation of any applicable law, rule, or regulation by Buyer or its customers; (c) modification or alteration of the Product not performed by Company; or (d) any injury, illness, or property damage resulting from Buyer’s failure to comply with the Use Instructions.

13. Limitation on Use and Resale

The Product is sold solely for use as a filtration and adsorbent aid in commercial food preparation environments. Buyer shall not use the Product for any other purpose. If Buyer is a distributor or reseller, Buyer shall: (a) ensure that all downstream purchasers receive the Use Instructions, SDS, and labeling; (b) not misrepresent the safety, specifications, or effectiveness of the Product; and (c) comply with all applicable resale, export, and distribution laws.

14. Force Majeure

Company shall not be liable or responsible for any failure or delay in performance arising out of or caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, labor strikes, supply shortages, transportation disruptions, acts of government, or equipment failures.

15. Governing Law, Dispute Resolution, and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Utah, and Buyer consents to the jurisdiction of such courts. At Company’s election, disputes may also be submitted to binding arbitration under the rules of the American Arbitration Association (AAA) then in effect.

16. Modification and Amendment

Company reserves the right to amend or modify these Terms at any time without prior notice. The version of the Terms in effect on the date of Buyer’s order shall govern that order. Continued purchase or use of the Product after modifications are posted constitutes acceptance of the revised Terms.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

18. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of personal information.

19. User-Generated Content

If our site includes options for reviews, comments, or user submissions, you agree to provide content that is accurate, lawful, and does not infringe on third-party rights. PuriMax reserves the right to remove any content that violates these Terms.

Contact Us

If you have any questions regarding these Terms, please contact us at:

These Terms of Service were last updated on September 13th, 2025.